AI Video Generation

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Privacy Policy

May 4, 2026

Privacy Policy

Effective Date: May 4, 2026

1. Introduction

Welcome to AI Video Generation (also referred to as "Company", "Platform", "We", "Us", or "Our")!

Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website at aivideogeneration.org and use our services.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Data

We collect the following personal information when you create an account or use our services:

Account Information:

Full name
Email address
Password (encrypted)
Account preferences

Payment Information:

Credit card details (processed and stored by CREEM, our payment processor)
Billing address
Transaction history
Purchase records

Profile Information:

Profile picture (optional)
User preferences
Language settings
Timezone

2.2 Usage Data

We automatically collect information about how you use our services:

Generation Data:

AI generation requests (prompts, parameters, settings)
Generated content (images, videos, music)
Credit usage history
Model preferences
Generation timestamps

Technical Data:

IP address
Browser type and version
Device information (type, operating system)
Screen resolution
Referring website
Pages visited
Time spent on pages
Click patterns

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

Essential Cookies:

Session management
Authentication
Security features
Load balancing

Analytics Cookies:

Google Analytics: Website traffic and user behavior analysis
Microsoft Clarity: Session recordings and heatmaps
Performance monitoring

Advertising Cookies:

Google Ads: Personalized advertising (with your consent)
Conversion tracking
Remarketing

You can control cookie preferences through our cookie consent banner or your browser settings.

2.4 Content Data

Input Content:

Text prompts
Reference images uploaded
Reference videos uploaded
Audio files uploaded
Style preferences

Generated Content:

AI-generated images
AI-generated videos
AI-generated music
Metadata (resolution, duration, model used)

3. How We Use Your Information

3.1 Service Delivery

We use your information to:

Process and fulfill your AI generation requests
Manage your account and credits
Provide customer support
Send service-related notifications
Process payments and transactions

3.2 Platform Improvement

We use your information to:

Analyze usage patterns and trends
Improve AI model performance
Enhance user experience
Develop new features
Optimize platform performance
Conduct research and development

3.3 Communication

We use your information to:

Send account-related emails (confirmations, receipts)
Provide customer support responses
Send important service updates
Notify you of policy changes
Send promotional emails (with your consent)

3.4 Security and Compliance

We use your information to:

Detect and prevent fraud
Enforce our Terms of Service
Comply with legal obligations
Protect our rights and property
Ensure content safety and moderation
Respond to legal requests

3.5 Analytics and Advertising

We use your information to:

Analyze website traffic and user behavior
Measure advertising effectiveness
Provide personalized advertising (with your consent)
Improve marketing campaigns

4.1 We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4.2 Service Providers

We share information with trusted service providers who help us operate our platform:

Payment Processing:

CREEM: Payment processing, subscription management, refunds
Payment information is securely processed and stored by CREEM

Analytics and Performance:

Google Analytics: Website analytics and user behavior
Microsoft Clarity: Session recordings and heatmaps
Cloudflare: CDN, security, and performance optimization

Infrastructure:

Cloudflare: Hosting, storage, and content delivery
Database providers: Secure data storage

AI Services:

AI Model Providers: Processing generation requests (prompts are sent to AI providers)

Communication:

Email service providers: Transactional and marketing emails

All service providers are contractually obligated to protect your data and use it only for specified purposes.

4.3 Legal Requirements

We may disclose your information when required by law or to:

Comply with legal processes (subpoenas, court orders)
Enforce our Terms of Service
Protect our rights, property, or safety
Protect the rights, property, or safety of others
Prevent fraud or illegal activities
Respond to government requests

4.4 Business Transfers

If AI Video Generation is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

We may share your information with third parties when you explicitly consent to such sharing.

5. Data Retention

5.1 Account Data

We retain your account information for as long as your account is active or as needed to provide services.

5.2 Generated Content

Public Templates: Content you choose to make public is retained indefinitely
Private Content: Retained for the duration of your account plus 90 days
Deleted Content: Permanently deleted within 30 days of deletion request

5.3 Transaction Data

We retain payment and transaction records for 7 years to comply with legal and tax requirements.

5.4 Analytics Data

Analytics and usage data is retained for 26 months in accordance with GDPR guidelines.

5.5 Account Deletion

When you delete your account:

Personal information is deleted within 30 days
Generated content is deleted within 30 days
Transaction records are retained for legal compliance
Anonymized analytics data may be retained

6. Data Security

6.1 Security Measures

We implement industry-standard security measures to protect your information:

Technical Safeguards:

SSL/TLS encryption for data transmission
Encrypted data storage
Secure authentication (password hashing)
Regular security audits
Firewall protection
DDoS protection (Cloudflare)

Operational Safeguards:

Access controls and authentication
Employee training on data protection
Regular security updates
Incident response procedures
Data backup and recovery

Content Moderation:

Automated NSFW detection
Prompt filtering
Real-time content scanning
Human review when necessary

6.2 Your Responsibility

You are responsible for:

Keeping your password secure
Not sharing your account credentials
Notifying us of any security breaches
Using strong, unique passwords

6.3 No Absolute Security

While we implement strong security measures, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your information.

7. Your Privacy Rights

7.1 Access and Portability

You have the right to:

Access your personal information
Request a copy of your data
Export your generated content
Review your account information

7.2 Correction and Update

You have the right to:

Correct inaccurate information
Update your account details
Modify your preferences

7.3 Deletion

You have the right to:

Delete your account
Request deletion of your personal information
Remove specific generated content

7.4 Opt-Out

You have the right to:

Opt out of marketing emails (unsubscribe link provided)
Opt out of personalized advertising
Disable non-essential cookies
Opt out of analytics tracking

7.5 Data Portability

You have the right to:

Receive your data in a structured, machine-readable format
Transfer your data to another service

You have the right to:

Withdraw consent for data processing
Change your cookie preferences
Opt out of optional data collection

7.7 Exercising Your Rights

To exercise any of these rights, please contact us at support@aivideogeneration.org.

We will respond to your request within 30 days.

8. Children's Privacy

8.1 Age Restriction

Our services are not intended for children under 18 years of age.

We do not knowingly collect personal information from children under 18.

8.2 Parental Notice

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at support@aivideogeneration.org.

8.3 Deletion of Children's Data

If we discover that we have collected personal information from a child under 18, we will delete that information immediately.

9. International Data Transfers

9.1 Data Location

Your information may be transferred to and processed in countries other than your country of residence, including the United States.

9.2 Data Protection

We ensure that international data transfers comply with applicable data protection laws through:

Standard contractual clauses
Adequate data protection safeguards
Compliance with GDPR and other regulations

By using our services, you consent to the transfer of your information to countries outside your country of residence.

10. Third-Party Links

Our website may contain links to third-party websites, services, or applications.

We are not responsible for:

Privacy practices of third-party websites
Content on third-party websites
Data collection by third parties

We encourage you to review the privacy policies of any third-party websites you visit.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

11.1 Right to Know

You have the right to know:

What personal information we collect
How we use your information
Who we share your information with
How long we retain your information

11.2 Right to Delete

You have the right to request deletion of your personal information, subject to certain exceptions.

11.3 Right to Opt-Out

You have the right to opt out of the sale of your personal information. We do not sell your personal information.

11.4 Right to Non-Discrimination

You have the right to not be discriminated against for exercising your CCPA rights.

11.5 Exercising CCPA Rights

To exercise your CCPA rights, contact us at support@aivideogeneration.org.

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

12.1 Legal Basis for Processing

We process your data based on:

Contract: To provide services you requested
Legitimate Interest: To improve our services and prevent fraud
Consent: For marketing and optional features
Legal Obligation: To comply with laws

You have the right to:

Access your personal data
Rectify inaccurate data
Erase your data ("right to be forgotten")
Restrict processing
Data portability
Object to processing
Withdraw consent

12.3 Data Protection Officer

For GDPR-related inquiries, contact us at support@aivideogeneration.org.

12.4 Supervisory Authority

You have the right to lodge a complaint with your local data protection authority.

13. Updates to This Privacy Policy

13.1 Policy Changes

We may update this Privacy Policy from time to time to reflect:

Changes in our practices
Changes in applicable laws
New features or services
User feedback

13.2 Notification of Changes

We will notify you of material changes via:

Email notification
In-app notification
Notice on our website
Updated "Effective Date" at the top of this policy

13.3 Your Acceptance

Your continued use of our services after changes constitutes acceptance of the updated Privacy Policy.

We encourage you to review this Privacy Policy periodically.

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: support@aivideogeneration.org
Website: https://aivideogeneration.org

Response Time: We will respond to your inquiry within 30 days.

Thank you for trusting AI Video Generation with your privacy!

Create stunning AI-generated images, videos, and music with our powerful generation technology.