Privacy Policy

Privacy Policy for AI Video Generation
May 4, 2026

Privacy Policy

Effective Date: May 4, 2026

1. Introduction

Welcome to AI Video Generation (also referred to as "Company", "Platform", "We", "Us", or "Our")!

Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website at aivideogeneration.org and use our services.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Data

We collect the following personal information when you create an account or use our services:

Account Information:

  • Full name
  • Email address
  • Password (encrypted)
  • Account preferences

Payment Information:

  • Credit card details (processed and stored by CREEM, our payment processor)
  • Billing address
  • Transaction history
  • Purchase records

Profile Information:

  • Profile picture (optional)
  • User preferences
  • Language settings
  • Timezone

2.2 Usage Data

We automatically collect information about how you use our services:

Generation Data:

  • AI generation requests (prompts, parameters, settings)
  • Generated content (images, videos, music)
  • Credit usage history
  • Model preferences
  • Generation timestamps

Technical Data:

  • IP address
  • Browser type and version
  • Device information (type, operating system)
  • Screen resolution
  • Referring website
  • Pages visited
  • Time spent on pages
  • Click patterns

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

Essential Cookies:

  • Session management
  • Authentication
  • Security features
  • Load balancing

Analytics Cookies:

  • Google Analytics: Website traffic and user behavior analysis
  • Microsoft Clarity: Session recordings and heatmaps
  • Performance monitoring

Advertising Cookies:

  • Google Ads: Personalized advertising (with your consent)
  • Conversion tracking
  • Remarketing

You can control cookie preferences through our cookie consent banner or your browser settings.

2.4 Content Data

Input Content:

  • Text prompts
  • Reference images uploaded
  • Reference videos uploaded
  • Audio files uploaded
  • Style preferences

Generated Content:

  • AI-generated images
  • AI-generated videos
  • AI-generated music
  • Metadata (resolution, duration, model used)

3. How We Use Your Information

3.1 Service Delivery

We use your information to:

  • Process and fulfill your AI generation requests
  • Manage your account and credits
  • Provide customer support
  • Send service-related notifications
  • Process payments and transactions

3.2 Platform Improvement

We use your information to:

  • Analyze usage patterns and trends
  • Improve AI model performance
  • Enhance user experience
  • Develop new features
  • Optimize platform performance
  • Conduct research and development

3.3 Communication

We use your information to:

  • Send account-related emails (confirmations, receipts)
  • Provide customer support responses
  • Send important service updates
  • Notify you of policy changes
  • Send promotional emails (with your consent)

3.4 Security and Compliance

We use your information to:

  • Detect and prevent fraud
  • Enforce our Terms of Service
  • Comply with legal obligations
  • Protect our rights and property
  • Ensure content safety and moderation
  • Respond to legal requests

3.5 Analytics and Advertising

We use your information to:

  • Analyze website traffic and user behavior
  • Measure advertising effectiveness
  • Provide personalized advertising (with your consent)
  • Improve marketing campaigns

4. How We Share Your Information

4.1 We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4.2 Service Providers

We share information with trusted service providers who help us operate our platform:

Payment Processing:

  • CREEM: Payment processing, subscription management, refunds
  • Payment information is securely processed and stored by CREEM

Analytics and Performance:

  • Google Analytics: Website analytics and user behavior
  • Microsoft Clarity: Session recordings and heatmaps
  • Cloudflare: CDN, security, and performance optimization

Infrastructure:

  • Cloudflare: Hosting, storage, and content delivery
  • Database providers: Secure data storage

AI Services:

  • AI Model Providers: Processing generation requests (prompts are sent to AI providers)

Communication:

  • Email service providers: Transactional and marketing emails

All service providers are contractually obligated to protect your data and use it only for specified purposes.

We may disclose your information when required by law or to:

  • Comply with legal processes (subpoenas, court orders)
  • Enforce our Terms of Service
  • Protect our rights, property, or safety
  • Protect the rights, property, or safety of others
  • Prevent fraud or illegal activities
  • Respond to government requests

4.4 Business Transfers

If AI Video Generation is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

We may share your information with third parties when you explicitly consent to such sharing.

5. Data Retention

5.1 Account Data

We retain your account information for as long as your account is active or as needed to provide services.

5.2 Generated Content

  • Public Templates: Content you choose to make public is retained indefinitely
  • Private Content: Retained for the duration of your account plus 90 days
  • Deleted Content: Permanently deleted within 30 days of deletion request

5.3 Transaction Data

We retain payment and transaction records for 7 years to comply with legal and tax requirements.

5.4 Analytics Data

Analytics and usage data is retained for 26 months in accordance with GDPR guidelines.

5.5 Account Deletion

When you delete your account:

  • Personal information is deleted within 30 days
  • Generated content is deleted within 30 days
  • Transaction records are retained for legal compliance
  • Anonymized analytics data may be retained

6. Data Security

6.1 Security Measures

We implement industry-standard security measures to protect your information:

Technical Safeguards:

  • SSL/TLS encryption for data transmission
  • Encrypted data storage
  • Secure authentication (password hashing)
  • Regular security audits
  • Firewall protection
  • DDoS protection (Cloudflare)

Operational Safeguards:

  • Access controls and authentication
  • Employee training on data protection
  • Regular security updates
  • Incident response procedures
  • Data backup and recovery

Content Moderation:

  • Automated NSFW detection
  • Prompt filtering
  • Real-time content scanning
  • Human review when necessary

6.2 Your Responsibility

You are responsible for:

  • Keeping your password secure
  • Not sharing your account credentials
  • Notifying us of any security breaches
  • Using strong, unique passwords

6.3 No Absolute Security

While we implement strong security measures, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your information.

7. Your Privacy Rights

7.1 Access and Portability

You have the right to:

  • Access your personal information
  • Request a copy of your data
  • Export your generated content
  • Review your account information

7.2 Correction and Update

You have the right to:

  • Correct inaccurate information
  • Update your account details
  • Modify your preferences

7.3 Deletion

You have the right to:

  • Delete your account
  • Request deletion of your personal information
  • Remove specific generated content

7.4 Opt-Out

You have the right to:

  • Opt out of marketing emails (unsubscribe link provided)
  • Opt out of personalized advertising
  • Disable non-essential cookies
  • Opt out of analytics tracking

7.5 Data Portability

You have the right to:

  • Receive your data in a structured, machine-readable format
  • Transfer your data to another service

You have the right to:

  • Withdraw consent for data processing
  • Change your cookie preferences
  • Opt out of optional data collection

7.7 Exercising Your Rights

To exercise any of these rights, please contact us at support@aivideogeneration.org.

We will respond to your request within 30 days.

8. Children's Privacy

8.1 Age Restriction

Our services are not intended for children under 18 years of age.

We do not knowingly collect personal information from children under 18.

8.2 Parental Notice

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at support@aivideogeneration.org.

8.3 Deletion of Children's Data

If we discover that we have collected personal information from a child under 18, we will delete that information immediately.

9. International Data Transfers

9.1 Data Location

Your information may be transferred to and processed in countries other than your country of residence, including the United States.

9.2 Data Protection

We ensure that international data transfers comply with applicable data protection laws through:

  • Standard contractual clauses
  • Adequate data protection safeguards
  • Compliance with GDPR and other regulations

By using our services, you consent to the transfer of your information to countries outside your country of residence.

Our website may contain links to third-party websites, services, or applications.

We are not responsible for:

  • Privacy practices of third-party websites
  • Content on third-party websites
  • Data collection by third parties

We encourage you to review the privacy policies of any third-party websites you visit.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

11.1 Right to Know

You have the right to know:

  • What personal information we collect
  • How we use your information
  • Who we share your information with
  • How long we retain your information

11.2 Right to Delete

You have the right to request deletion of your personal information, subject to certain exceptions.

11.3 Right to Opt-Out

You have the right to opt out of the sale of your personal information. We do not sell your personal information.

11.4 Right to Non-Discrimination

You have the right to not be discriminated against for exercising your CCPA rights.

11.5 Exercising CCPA Rights

To exercise your CCPA rights, contact us at support@aivideogeneration.org.

12. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

We process your data based on:

  • Contract: To provide services you requested
  • Legitimate Interest: To improve our services and prevent fraud
  • Consent: For marketing and optional features
  • Legal Obligation: To comply with laws

12.2 GDPR Rights

You have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Erase your data ("right to be forgotten")
  • Restrict processing
  • Data portability
  • Object to processing
  • Withdraw consent

12.3 Data Protection Officer

For GDPR-related inquiries, contact us at support@aivideogeneration.org.

12.4 Supervisory Authority

You have the right to lodge a complaint with your local data protection authority.

13. Updates to This Privacy Policy

13.1 Policy Changes

We may update this Privacy Policy from time to time to reflect:

  • Changes in our practices
  • Changes in applicable laws
  • New features or services
  • User feedback

13.2 Notification of Changes

We will notify you of material changes via:

  • Email notification
  • In-app notification
  • Notice on our website
  • Updated "Effective Date" at the top of this policy

13.3 Your Acceptance

Your continued use of our services after changes constitutes acceptance of the updated Privacy Policy.

We encourage you to review this Privacy Policy periodically.

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: support@aivideogeneration.org
Website: https://aivideogeneration.org

Response Time: We will respond to your inquiry within 30 days.


Thank you for trusting AI Video Generation with your privacy!

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